Privacy Policy

Gromo World S.L. — Polígono Raposal II, Naves 36-37, Arnedo, La Rioja, Spain. CIF: [B-XXXXXXXX]. Contact: info@naturalhealtheco.com · +34 941 380 537.

We may collect the following personal data when you use our website or contact us:

• Identification data: name, surname, company name.
• Contact data: email address, telephone number.
• Professional data: role, healthcare institution or pharmacy.
• Technical data: IP address, browser type, pages visited (via cookies — see our Cookie Policy).

We process your personal data for the following purposes:

• Responding to enquiries (legal basis: legitimate interest / consent).
• Managing professional access to the restricted area (legal basis: performance of a contract).
• Sending commercial communications, only with your prior explicit consent.
• Improving our website through anonymous analytics (legal basis: legitimate interest).

We retain your personal data for as long as necessary to fulfil the purposes outlined above, and in any case for a minimum of 3 years from the last interaction, unless a longer retention period is required by law.

We do not sell or rent your personal data to third parties. We may share your data with trusted service providers (hosting, email platforms) who process data on our behalf under data processing agreements compliant with the GDPR.

Some service providers may be located outside the European Economic Area. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Under the GDPR and Spanish Organic Law 3/2018 (LOPDGDD), you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request erasure ("right to be forgotten").
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

To exercise these rights, contact us at info@naturalhealtheco.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. However, no online transmission is entirely secure and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. We encourage you to review it periodically.